Privacy Policy for Steves PC
Effective Date: December 11, 2025
Introduction
Steves PC (“we,” “our,” or “us”), located at 10207 N IH 35, San Antonio, TX 78233, values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or use our business IT consulting services.
Contact Information:
- Phone: 210-241-2054
- Email: support@localcomputer.expert
- Established: 2018
Information We Collect
Information You Provide Directly
- Contact Information: Name, email address, phone number, and mailing address
- Purchase Information: Product selections, custom build specifications, component preferences
- Business Client Information: Company name, business requirements, IT infrastructure details
- Payment Information: Billing address and payment method details (processed securely through our payment processor)
- Communication Records: Correspondence through email, phone, or in-person consultations
Information Collected Automatically
- Website Usage Data: IP address, browser type, device information, pages visited, time spent on pages
- Cookies and Tracking: We use cookies to enhance your browsing experience and remember your preferences
How We Use Your Information
We use collected information to:
- Process Orders: Fulfill custom PC builds, component sales, and product purchases
- Provide Business Services: Deliver IT consulting and managed services to commercial clients
- Improve Customer Experience: Understand preferences for future product recommendations
- Communication: Send order confirmations, product updates, and respond to inquiries
- Business Operations: Maintain records, process warranties, and improve our services
- Marketing: Send promotional information about new products and services (you may opt out anytime)
Information Sharing and Disclosure
We do NOT sell your personal information to third parties. We may share information only in these limited circumstances:
- Service Providers: Payment processors, shipping companies, and business tools that help us operate (all bound by confidentiality)
- Business Clients: For B2B services, we may share relevant information with your designated IT personnel
- Legal Requirements: When required by law, court order, or to protect our legal rights
- Business Transfers: In the event of a merger, acquisition, or sale of assets
Data Security
We implement industry-standard security measures to protect your information:
- Encrypted data transmission (SSL/TLS)
- Secure payment processing through PCI-compliant processors
- Limited employee access to personal information
- Regular security audits and updates
However, no method of internet transmission is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Your Rights and Choices
You have the right to:
- Access: Request a copy of the personal information we hold about you
- Correction: Request corrections to inaccurate information
- Deletion: Request deletion of your information (subject to legal retention requirements)
- Opt-Out: Unsubscribe from marketing emails via the link in any promotional message
- Cookie Management: Disable cookies through your browser settings (may affect website functionality)
To exercise these rights, contact us at Support@localcomputer.expert or 210-241-2054.
Retention Period
We retain your information for as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal obligations (tax records, warranty claims)
- Resolve disputes and enforce agreements
Custom build records and business service documentation are retained for 7 years. Marketing communications data is retained until you opt out.
Children’s Privacy
Our services are not directed to individuals under 18. We do not knowingly collect information from children. If you believe a child has provided us information, contact us immediately for deletion.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
California Privacy Rights
California residents have additional rights under CCPA:
- Right to know what personal information is collected
- Right to delete personal information
- Right to opt-out of sale (we do not sell information)
- Right to non-discrimination for exercising privacy rights
Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. Continued use of our services after changes constitutes acceptance.
Contact Us
For questions about this Privacy Policy or to exercise your privacy rights:
Steves PC 10207 N IH 35 San Antonio, TX 78233 Phone: 210-241-2054 Email: support@localcomputer.expert