Steves PC provides specialized data restoration services exclusively to San Antonio businesses facing critical file loss situations. Since 2018, we’ve helped commercial clients restore essential business data from failed storage devices, corrupted systems, and compromised infrastructure.

Commercial Data Restoration Solutions

Business-Only Service Offering

Our data restoration program serves registered businesses, not individual consumers. Commercial operations face distinct challenges when storage systems fail—lost customer databases, financial records, project files, and operational data can halt business activities and create liability exposure.

We understand that business data loss represents more than inconvenience. Revenue stops. Deadlines are missed. Compliance obligations are jeopardized. Customer trust erodes. Our restoration services focus on minimizing business disruption and restoring operational capability rapidly.

Common Business Data Loss Scenarios

Storage Device Failures

Hard drives and solid-state drives eventually fail. RAID arrays experience multi-drive failures. SAN and NAS systems suffer controller failures or configuration corruption. When storage infrastructure fails, businesses need immediate assessment and restoration planning.

Accidental Deletion and Overwriting

Employees occasionally delete critical files or entire directories. System administrators sometimes overwrite partitions during maintenance. Backup systems fail to capture recent changes before catastrophic events. These scenarios require professional file retrieval from residual storage sectors.

Ransomware and Security Incidents

Encrypted files following ransomware attacks often require specialized restoration procedures. We work with businesses to evaluate restoration options, assess backup integrity, and implement recovery strategies that minimize operational downtime.

System Corruption and Logical Errors

Database corruption, file system errors, partition table damage, and operating system failures can render business data inaccessible despite intact physical storage. Logical restoration addresses these software-layer problems without physical device intervention.

Physical Damage Events

Fire, flood, electrical surges, and physical impacts damage storage devices. While not all physical damage scenarios permit successful restoration, professional assessment determines viability and recovery probability before committing to expensive procedures.

Our Data Restoration Process

Initial Assessment Phase

Every restoration engagement begins with comprehensive assessment. We evaluate:

• Storage device physical condition and operational status
• File system integrity and partition structure
• Data accessibility through standard and specialized tools
• Estimated restoration probability based on damage type
• Timeline requirements and business urgency factors
• Budget parameters and cost-benefit analysis

Assessment typically requires 2-4 hours for standard cases, up to 8 hours for complex RAID or SAN configurations. We provide detailed findings, restoration probability estimates, and fixed-price quotations before proceeding.

Restoration Methodology

For operational devices: We create sector-level images to preserve original state, then perform restoration operations on image copies rather than original media. This prevents further degradation during retrieval attempts.

For failed devices: Physical intervention may be required in controlled environments. We coordinate with specialized laboratories for clean-room procedures when internal component replacement becomes necessary.

For logical failures: We employ professional-grade restoration software capable of reconstructing file systems, partition tables, and directory structures from residual data fragments.

Data Verification and Delivery

Restored files undergo verification procedures to confirm integrity. We validate database functionality, document accessibility, and file content completeness within the limits of damage severity.

Delivery occurs via encrypted external drives, secure network transfer, or direct integration into replacement infrastructure depending on data volume and business requirements.

Timeline and Service Level Expectations

Standard Restoration Services

Simple logical failures: 24-48 hours from assessment approval to data delivery

Complex logical failures: 3-5 business days for multi-terabyte datasets or severely fragmented file systems

Physical failures requiring laboratory services: 1-2 weeks depending on parts availability and clean-room scheduling

Emergency Restoration Services

For businesses facing critical operational disruptions, we offer expedited restoration services with premium pricing. Emergency services receive immediate priority with evening and weekend availability. Emergency service typically delivers 50-75% faster completion than standard timelines.

Business Categories We Serve

Professional Service Firms

Law offices, accounting practices, medical facilities, and consulting firms maintain client data with strict confidentiality and retention requirements. Lost case files, patient records, or financial data create regulatory exposure beyond operational disruption.

Financial and Banking Operations

Financial institutions require specialized handling of transaction data, account information, and regulatory compliance documentation. We understand audit trail preservation and regulatory reporting obligations.

Manufacturing and Engineering Companies

CAD files, product designs, engineering specifications, and manufacturing data represent substantial intellectual property investment. Restoration of these files often prevents expensive redesign or lost customer commitments.

Healthcare Providers

HIPAA compliance requirements necessitate specialized data handling procedures. We maintain appropriate confidentiality protocols and can execute business associate agreements when required.

Retail and E-commerce Operations

Point-of-sale databases, inventory records, customer information, and transaction histories enable ongoing operations. Lost data disrupts sales processing and customer service capability.

Pricing Structure

Assessment Fees

Initial assessment:  $85 but depending on storage complexity (RAID configurations and enterprise SAN systems at higher range)

Assessment fees apply toward restoration services if you proceed with full restoration engagement.

Restoration Service Pricing

Pricing depends on storage capacity, damage severity, and urgency requirements:

Standard single-drive restoration: $800-1,500 for logical failures; $1,200-2,500 for physical failures

RAID array restoration: $1,500-4,000 depending on array size and configuration complexity

Server and enterprise storage: Custom quotation based on data volume and system architecture

Emergency/expedited service: 1.5x standard pricing for prioritized handling

All pricing is fixed-quote based on assessment findings. No hourly billing or unexpected cost escalation during restoration procedures.

No Recovery, Reduced Fee Policy

If restoration proves unsuccessful despite reasonable efforts, we charge assessment fees plus 25% of quoted restoration cost to cover materials and time invested. You don’t pay full restoration pricing for unsuccessful attempts.

Data Confidentiality and Security

All client data receives strict confidentiality treatment. We execute non-disclosure agreements upon request. Restored data is delivered via encrypted channels and all working copies are securely deleted following successful delivery.

Our facility maintains physical security controls. Storage devices never leave our premises except for specialized laboratory services, which are performed only by established partners with appropriate confidentiality agreements.

Prevention and Backup Consultation

Following successful restoration, we provide complimentary consultation on backup infrastructure improvements to prevent future data loss. Many businesses discover backup inadequacies only after experiencing loss. We help implement robust backup strategies appropriate to business size and criticality requirements.

Starting a Restoration Engagement

Time-sensitive situations: Call 210-241-2054 immediately. We can begin assessment same-day for critical business situations.

Standard inquiries: Email support@localcomputer.expert with situation description, storage device type, and business impact assessment. We respond within 4 business hours with preliminary guidance.

In-person consultation: Visit our facility at 10207 N IH 35, San Antonio, TX 78233 with affected storage devices. Bring any relevant documentation about the failure circumstances.

Initial consultation and failure analysis is complimentary for business clients. We provide honest assessment of restoration probability before any financial commitment.

Steves PC
10207 N IH 35
San Antonio, TX 78233
Phone: 210-241-2054
Serving San Antonio businesses since 2018